- OperatorNovatrix SRL
- Games10,000+ titles, 130 providers
- RNG CertifiediTech Labs (ISO/IEC 17025)
- AUD Deposit Range$30-$4,000 per transaction
About this Cookies Policy
Luckywins Casino uses cookies and similar technologies to help the website work properly, remember selected preferences, understand how visitors use the site, and support the security of online accounts and gambling services. This policy applies to cookies placed through our website, mobile-optimised pages, account areas, and other online services that link to or display this policy.
A cookie is a small text file that a website may store on your device when you visit. Cookies can allow a website to recognise a browser or device during a visit or on a later visit. Some cookies are placed directly by the website you are using. Others may be placed by service providers that perform functions for the website, such as website analytics, security, payment support, customer communications, or advertising measurement.
Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device, browser, or transaction information where this is permitted and necessary. When this occurs, that information is handled in accordance with our Privacy Policy and applicable Australian privacy requirements.
By continuing to use the website, you may be asked to accept certain cookies or choose your preferences through a cookie banner or settings tool. Essential cookies may continue to operate because they are needed to provide a requested service. Where consent is required, non-essential cookies will only be used in accordance with your selected preferences and applicable law.
Types of cookies we may use
Strictly necessary cookies
These cookies are required for core website functions. They may help you move between pages, sign in to your account, maintain a secure session, remember information entered into a form, and access restricted areas. They can also support fraud prevention, identity and age verification processes, responsible gambling controls, account security, and the proper operation of payment or transaction features.
Because these cookies support services you have requested, disabling them may prevent parts of the website from working correctly. For example, you may be unable to log in, keep a secure session open, complete an account process, or use certain gambling and account management features.
Functional and preference cookies
Functional cookies allow the website to remember choices you make. These may include language, region, display settings, cookie preferences, or other options that make your visit more convenient. They may also help us remember settings selected for responsible gambling tools or accessibility features, where available.
If you decline these cookies, the website may not remember your preferences between visits. You may need to select the same options again, and some features may appear in their default format.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links used, the time spent on a page, general device or browser information, and whether an error occurred. This information is generally assessed in an aggregated or pseudonymous form.
We may use this information to identify technical issues, measure website performance, improve navigation, test changes, and make the online experience clearer. Analytics information is not intended to determine your gambling decisions or replace safer gambling support. It may, however, help us understand whether important information, including responsible gambling information, is easy to find and use.
Security and fraud prevention technologies
Cookies and similar technologies may be used to help protect accounts, services, and transactions. They can assist with detecting unusual activity, preventing automated abuse, identifying attempts to bypass security controls, and supporting investigations into suspected fraud or misuse. These technologies may collect information about a device, browser, session, network connection, or actions taken on the website.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure the effectiveness of campaigns, limit repeated advertisements, understand how visitors reach the website, or display information that is more relevant to their interests. These cookies may be placed by Luckywins Casino or by advertising and marketing service providers acting on our instructions.
Marketing activity is subject to applicable laws, platform rules, age restrictions, and responsible gambling requirements. Cookies are not used to encourage unsafe gambling. You should never gamble to recover losses, and you can use available account controls or support services if gambling stops being enjoyable or affordable.
Similar technologies and third-party services
The term cookies in this policy also includes similar technologies, such as pixels, tags, software development kits, local storage, device identifiers, and session tools. These technologies may perform similar functions, including recognising a browser, measuring activity, maintaining a secure session, or understanding whether a message or webpage has been viewed.
Some services used on the website may be supplied by third parties. These providers may process limited information on our behalf or place their own cookies in accordance with their service arrangements and privacy practices. Examples may include providers supporting website hosting, security, analytics, payments, customer support, communications, fraud monitoring, or advertising measurement.
Third-party cookies may be subject to the relevant provider’s own privacy policy and settings. Luckywins Casino does not control every technology used by an external provider, and the availability of third-party controls may change. We take reasonable steps to select and manage service providers appropriately, but you should review a provider’s information if you want to understand its specific practices.
Information collected through cookies may be processed in Australia or another location where Luckywins Casino or its service providers operate. Any handling of personal information remains subject to applicable privacy obligations, contractual safeguards, and the disclosures in our Privacy Policy.
Session and persistent cookies
Session cookies are temporary. They generally remain on your device while your browser is open and are removed when the session ends or the browser is closed. Persistent cookies remain on your device for a set period or until you delete them. The period can differ depending on the purpose of the cookie, your settings, and the technology provider.
A cookie may be used only for the duration needed to complete a particular function. Other cookies may remain longer so that a preference or consent choice can be remembered. We review cookie use from time to time and seek to avoid retaining information for longer than reasonably necessary for the purpose for which it was collected.
Your cookie choices and browser controls
You may be able to manage cookies through the cookie consent tool displayed on the website. Depending on the tool and the cookies available, you may be able to accept all cookies, reject non-essential cookies, or choose categories individually. Your selection may be stored so that the website can remember it. If you delete the consent cookie, clear your browser data, or use another device or browser, you may be asked to make your selection again.
Most browsers also provide controls for blocking, deleting, or limiting cookies. The method varies between browsers and devices, so you should check the relevant browser help or privacy settings. You may be able to block all cookies, block third-party cookies only, delete cookies when the browser closes, or receive a notification before a cookie is stored.
- Blocking strictly necessary cookies may stop you from signing in or using account, gambling, payment, security, or verification features.
- Blocking functional cookies may mean that preferences are not remembered and some features may not operate as expected.
- Blocking analytics cookies does not normally prevent access to the website, but it may limit our ability to understand and improve performance.
- Blocking marketing cookies may reduce personalised advertising or campaign measurement, but it may not remove all advertising.
- Deleting cookies does not necessarily delete personal information held in an account or other records. Separate privacy, account, or retention rights may apply.
Cookie controls are separate from responsible gambling controls. Changing browser settings does not close an account, apply a deposit limit, activate a break, request self-exclusion, or remove marketing communications from every channel. If you want to change an account or gambling setting, use the relevant account feature or follow the instructions provided by Luckywins Casino.
Mobile devices and applications
Mobile devices and applications may use technologies that perform functions similar to cookies. Your device may provide settings for advertising identifiers, app permissions, storage, tracking, and privacy. Disabling these settings may affect the operation of an application or mobile website. If a service uses an application, separate application information may explain how its device technologies operate.
